Privacy Policy - Senvix

1. Information We Collect

When you interact with the Senvix platform, we may collect the following categories of information:

Personal information (name, email, phone number, residential address).

Financial information (payment details required for deposits and withdrawals).

Trading-related information (transaction records, asset preferences, portfolio activity).

Technical information (IP address, browser type, device identifiers, cookies, usage logs).

2. How We Use Your Data

Your information may be used to:

  • Create and maintain your Senvix account.

  • Provide access to investment and trading services across crypto, Forex, CFDs, and stocks.

  • Verify your identity in compliance with KYC and AML requirements.

  • Strengthen platform security and prevent fraudulent or unauthorized activity.

  • Improve platform performance through aggregated analytics and AI-enhanced insights.

  • Send platform-related updates, service notifications, and compliance messages.

3. Data Sharing

We do not sell your personal data. However, your information may be shared with:

  • Licensed brokers and financial partners integrated into the Senvix ecosystem.

  • Regulatory authorities when legally required under Canadian law.

  • Third-party service providers (IT security, cloud hosting, payment processors) operating under binding confidentiality agreements.

All disclosures are strictly limited to operational and regulatory purposes.

4. Security Measures

Senvix applies industry-grade security standards to protect your information. Measures include:

  • End-to-end encryption for sensitive data

  • Firewall-protected infrastructure

  • Secure servers located in compliant jurisdictions

  • Two-factor authentication (2FA) for account protection

Our security framework is continuously monitored and updated to mitigate emerging threats.

5. Your Rights

As a Canadian user, you have the right to:

  • Request access to your personal information.

  • Correct or update inaccurate or incomplete data.

  • Request deletion of certain information, subject to regulatory obligations.

  • Withdraw consent for marketing communications.

  • Ask how your data is stored, used, and protected.

6. Cookies Policy

Cookies help enhance platform performance, personalize user experience, and analyze platform traffic.You may disable cookies in your browser settings, but some features of the Senvix platform may not function properly without them.